THIS PRIVACY POLICY ("POLICY") SETS OUT HOW LR BATHS LLC AND ITS AFFILIATES ("LR BATHS," "WE," OR "US") COLLECT, USE, MAINTAIN, AND SHARE INFORMATION PROVIDED BY USERS WHEN THEY ACCESS OR INTERACT WITH OUR WEBSITE LOCATED AT WWW.LASRUINAS.COM (THE "WEBSITE"), OUR MOBILE APPLICATIONS, AND ANY RELATED ONLINE SERVICES, TOOLS, SOFTWARE, OR PLATFORMS WE OFFER (COLLECTIVELY, THE "SERVICE").

BY ACCESSING OR USING OUR SERVICE, YOU ACCEPT AND AGREE TO THE PRACTICES DESCRIBED IN THIS POLICY.

Personal Information "Personal Information" refers to data that can identify an individual user, such as name, address, phone number, email, or similar identifiers. It may also include demographic details like date of birth, gender, or preferences when associated with an individual, and information about that person’s activity on the Service.

Non-identifying data, including aggregated statistics, usage patterns, or anonymized data, is not considered Personal Information under this Policy.

Information You Provide to Us We collect Personal Information when you:

Subscribe to our newsletter
Register for an account
Fill out a form, make a purchase, or book a session
Communicate with us directly via email, chat, or forms
Participate in surveys, contests, or events

Integrated Services You may choose to log in or sign up using services provided by third parties ("Integrated Services") such as Facebook or Google. If you do, we may access and store information such as your name, email address, date of birth, and other publicly shared profile details.

Correspondence and Feedback If you reach out to us with feedback, support questions, or general correspondence, we may collect any Personal Information included in those communications.

Promotional Activities If you enter promotions or campaigns co-hosted with partners, your information may be collected either by us or the third party involved, and shared between parties under applicable privacy terms.

Passive Data Collection Certain data is collected automatically when you use the Service, including:

IP address, browser type, and device identifier
Time zone and referring website or service
Pages viewed, links clicked, and user interactions
Device characteristics and app usage statistics

We gather this information using:

Cookies
Web beacons and tags
Server logs and session replay tools

This helps us analyze traffic, maintain security, and personalize content and functionality.

Use of Your Information We use your Personal Information to:

Operate and deliver the Service
Process transactions and reservations
Respond to your inquiries and provide support
Send you updates and offers (if you've opted in)
Prevent fraud and misuse of the Service
Improve the functionality and experience of our platform

Advertising and Analytics We partner with analytics and advertising providers like Google Analytics and Facebook Ads to understand user engagement and deliver relevant content. You may opt out of interest-based advertising at:

https://www.aboutads.info/choices
https://www.youronlinechoices.eu/

Sharing of Personal Information We share information only when necessary and with:

Trusted service providers like Shopify (ecommerce), Try.be (booking), and payment processors
Advertising and analytics vendors with appropriate contracts in place
Law enforcement or regulators where legally required
Buyers or successors in the event of a business transfer

Community and Public Areas If we offer forums, chat rooms, or user profiles, please be aware that any Personal Information disclosed in public areas may be viewed and used by others. We are not responsible for such public disclosures.

Corporate Changes Your Personal Information may be transferred as part of a merger, acquisition, restructuring, or asset sale.

Legal Requirements We may disclose your data to comply with legal obligations, respond to lawful requests, or protect our rights and the rights of our users.

Your Rights and Choices Depending on where you reside, you may have the right to:

Access the information we hold about you
Request corrections or updates
Withdraw consent to marketing
Request deletion of your Personal Information

To exercise these rights, email max@lasruinas.com.

Retention of Data We keep your Personal Information as long as necessary to deliver the Service and comply with legal requirements. You can request deletion of your data at any time.

Children's Privacy Our Service is intended for users 18 and older. We do not knowingly collect Personal Information from children under the age of 18. If we become aware that such data has been collected, we will delete it promptly.

SMS Communications By opting in to SMS messages (for updates, appointments, or application status), you agree to receive communications from us. Message and data rates may apply. Reply STOP to unsubscribe. We do not share SMS opt-in data with third parties for promotional purposes.

Security We employ reasonable technical, administrative, and physical safeguards to protect your data. While we strive for the highest standards, no system can be completely secure. You are responsible for maintaining the confidentiality of your password and account access credentials.

Policy Updates We may revise this Privacy Policy periodically. When we do, we will update the "Last Updated" date below. Continued use of the Service after changes constitutes your agreement to the updated Policy.

Contact Us If you have any questions or comments: LR Baths LLC / Las Ruinas
Email: max@lasruinas.com
Website: www.lasruinas.com

Last Updated: May 29, 2025