Questions? We’ve got a few answers.

And a few guidelines, just to make sure your visit flows smoothly.

  • Las Ruinas is a luxury bathhouse and gym located in the heart of Old San Juan. We offer a unique wellness experience combining traditional spa therapies, modern fitness, and curated rituals for body and mind.

    • Maintain a calm and respectful tone throughout your visit.

    • Keep conversations soft and avoid disruptive behavior.

    • Refrain from excessive public displays of affection.

    • Harassment of guests or staff will result in immediate removal from the premises.

  • Our amenities include a dry sauna, infrared sauna, steam room, pool, hot tub, cold plunge, gym, smoothie bar, tea room, and a shared massage area for foot and back treatments.

  • We strongly recommend booking ahead of time, especially during weekends and holidays. Walk-ins are welcome based on availability.

  • Our sanctuary is reserved for guests 18 years and older.

  • Yes! We have tiered membership options including day passes, monthly plans, and locals-only specials. Visit our Membership page for more details.

  • No there is no time limit but after you leave you cannot re enter.

  • Please check the app for those rules.

    • Phones must remain on silent.

    • Photography and video recording are strictly prohibited in locker rooms, saunas, steam rooms, and pools.

    • Discreet photos may be taken only in designated areas, always respecting the privacy of others.

    • Personal scrubs, exfoliators, and body care items are not permitted in pools, open showers, saunas, hammams, or steam rooms.

    • You may use your own products in the locker room showers.

    • Showers are stocked with complimentary shampoo, conditioner, and body wash. Vanities are equipped with hair dryers and mouthwash.

    • Outside food and drinks are not permitted. Guests are welcome to bring a personal water bottle for refilling at our hydration stations.

    • A curated selection of food and beverages is available in our lounge.

  • Smoking and vaping are strictly prohibited on the property.

  • No. Swimwear is required in all public areas of the bathhouse.

  • Guests who appear intoxicated or under the influence will be asked to leave. Refunds will not be issued.

  • We recommend consulting your healthcare provider before visiting, as many of our experiences involve extreme temperatures not suitable during pregnancy.

  • Our facilities are co-ed, with separate locker rooms for each gender.

  • To protect the privacy and peace of our guests, we do not provide public tours.

  • Las Ruinas is not responsible for lost or damaged valuables. If you misplace something, please alert our team and complete a lost item form.